PRIVACY POLICY

LAST UPDATED: January 10th, 2023

YOUR PRIVACY

FitFx Training Inc. (the company) is fully committed to taking customer privacy very seriously. When we collect personal information from all our customers, we implement the correct procedures to ensure your personal data is kept safe and confidential. The company keeps your information on file for the sole reason of providing fitness and health services. The use of this data is first consented by the customer (or consumer). By accessing this website, you consent to the data practices described in this statement and throughout the rest of our privacy policy. It also implies that you have agreed to our terms of service.

FitFx Training Inc. adheres and complies with the requirements of The Personal Information Protection and Electronic Documents Act ("PIPEDA") in Canada.

WHY DOES THE COMPANY COLLECT YOUR PERSONAL INFORMATION?

When any person inquires to the company about fitness services, we collect personal data such as your name, address, email address and payment information. The collection of this criteria has been consented and agreed between the firm and the consumer as per our terms of service.

The company has the right to keep your personal data on file for the time it sees necessary. This information is kept for the provision of customer care, industry practices and auditory requirements. FitFx Training Inc also agrees to not share any private information with any third party professional or entity without the consent of the customer.

FitFx Training Inc. wants all its customers to feel that their personal data is safe and secure. The data we collect is used only for the following purposes:

  • To learn and understand the health and fitness interests and needs from all our existing and potential clients

  • To allow for promotion and amendment of new and existing services if needed

  • To email you with special offers on other products and services we think you may like

  • To process and notify customers for any transaction(s) that requires their attention

  • To notify the customer of any issues or concerns of any payment information given to the company for pre-authorized transactions

  • To gather feedback from all our clients about our products and services, with the provision of making improvements when needed

  • To make contact with all our customers in respect to any issues with our current terms and conditions

DISCLOSURE OF PERSONAL INFORMATION

FitFx Training Inc. has agreed to not disclose any personal information about any of its clients as per privacy policy. However, if any customer (or person acting on a customers behalf) chooses to violate our terms of service, the company could be potentially obligated under legal grounds to disclose personal data to a nationally licensed or government agency for any act of misconduct.

YOUR CONSENT

When you inquire to the company about any product or service, it is implied to be a transaction for attaining your personal data. The personal information will be used solely for the interests in health and fitness services as stated before in our privacy policy.

Withdrawing your consent

If you wish to withdraw your consent at any time, you must contact a representative of the firm at info@fitfxtraining.ca. The company will not be held liable for your responsibility or any failure to give such notice.

DATA PROTECTION RIGHTS

FitFx Training Inc. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request for copies of your personal data.

The right to rectification - You have the right to request to correct any information you believe is inaccurate. You also have the right to request the completion of information you believe is incomplete.

The right to erasure - You have the right to request the erasure of your personal data, under certain conditions.

The right to restrict processing - You have the right to object to the processing of your personal data, under certain conditions.

The right to data portability - You have the right to request your information to be transferred to another organization, under certain conditions.

To make a request, email FitFx Training Inc. at info@fitfxtraining.ca.

COOKIES

Cookies are small files that are stored on our database. They record data referring to who and when a person visited our website. The company does not currently use cookies when accessing the site. If this changes, notice will be given to the visitors upon entry. For further information, visit allaboutcookies.org

FitFx Training Inc. may use cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies. Our website may use:
- Functionality - These cookies are so that we can recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

SECURITY OF PAYMENT INFORMATION AND PERSONAL DATA

We take careful precautions to make sure your payment information is protected. When submitting sensitive information, such as payment and personal data via our website, your information is protected both online and offline. When we collect payment information (such as credit card data), the information gets encrypted using a secure server layer (SSL). This means that any data sent in any transaction is protected against any person or entity that is unauthorized to gain access to this information. The computers, servers, databases in which we store personal data are all password safe and kept in a secure environment.

CHANGES MADE TO PRIVACY POLICY

FitFx Training Inc. is permitted to amend or make changes to their privacy policy at any time. As outlined in our terms of service, we may change details on our website at any time we see necessary. It is the responsibility of the customer to check the privacy policy at any time if needing to clarify company rules, standards and regulations.

YOUR PRIVACY MATTERS

FitFx Training Inc. understands and abides to protecting the privacy of its customers at all times. We ensure that we are compliant and follow the right practices on a daily basis to keeping all your personal data secure. If you ever have any questions or concerns, please email the company at info@fitfxtraining.ca